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Privacy Policy for Stock Trade 360

1. Introduction

Welcome to Stock Trade 360. Your privacy is important to us, and we are committed to safeguarding your personal information in compliance with the laws of India, including the Information Technology Act, 2000, the IT Rules, 2011, and the Digital Personal Data Protection Act, 2023.

By accessing or using our website, services, or courses, you signify your acceptance and explicit consent to the terms of this Privacy Policy. If you do not agree, please discontinue use immediately.

2. Information We Collect

We collect information that you provide directly to us and automatically through your use of our services.

  • Personal Identifiers: Name, email address, phone number, date of birth, etc.

  • Financial Information: Payment details such as UPI ID, bank account details, or card information. We do not store your full financial details on our servers. All payments are processed through secure, PCI-DSS compliant third-party gateways.

  • Technical & Usage Data: IP address, device type, browser information, pages visited, and cookies (see Section 6).

  • Commercial Data: Records of courses purchased, subscription history, and customer support communications.

3. Legal Bases for How We Use Your Information
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We process your personal data based on the following grounds under Indian law:

  • To Perform a Contract: To provide the courses and services you have purchased.

  • Your Explicit Consent: For sending marketing communications (you may withdraw at any time).

  • Legitimate Interests: To improve our website, services, and for fraud prevention.

  • Legal Obligation: To comply with applicable laws and regulations.

       Specifically, we use your information to:

  • Provide access to our courses, webinars, and services.

  • Process payments and issue invoices/receipts.

  • Send you updates, promotional offers, and marketing material related to our services (only if you have consented).

  • Improve user experience and website functionality.

  • Comply with legal and regulatory requirements.

4. Sharing of Information

We do not sell, trade, or rent your personal data to third parties. We may share your information with:

  • Trusted Third-Party Service Providers: Payment gateways (e.g., Razorpay, PayPal India), email marketing services (e.g., Mailchimp), web hosting providers, and analytics providers. These entities are contractually bound to use your data only for providing services to us and to maintain confidentiality.

  • Legal and Regulatory Authorities: When required to comply with a court order, law, or judicial process, or to enforce our terms of service.

  • To Protect Our Rights: Where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, or situations involving potential threats to the safety of any person.

5. Data Security & Retention

We implement reasonable security practices and procedures as prescribed under the IT Act, 2000 and rules thereunder, including industry-standard encryption, access controls, and secure servers to protect your information.

However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

We will retain your personal data only for as long as is necessary for the purposes set out in this policy, or to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Cookies & Tracking Technologies

Our website uses cookies to:

  • Remember your preferences and login sessions.

  • Analyze site traffic and user behavior to improve our services.

  • Deliver targeted advertisements related to our services on other platforms.

You can control cookies through your browser settings. Disabling cookies may limit your use of certain features on our website.

7. Your Rights (As per Indian Law)

You have the right to:

  • Access and Review: Request a copy of the personal data we hold about you.

  • Correction and Erasure: Request correction of inaccurate data or deletion of your personal data, subject to our need to comply with legal obligations or legitimate business interests.

  • Withdraw Consent: Withdraw your consent for marketing communications at any time, by using the unsubscribe link in our emails or contacting us directly.

  • Grievance Redressal: Lodge a complaint with us regarding a breach of your data privacy rights.

To exercise any of these rights, please contact our Grievance Officer (details in Section 12).

8. Children’s Privacy

Our services are intended for individuals 18 years and older. We do not knowingly collect personal information from minors. If we learn that a child has provided us data, we will delete it immediately.

9. Limitation of Liability

To the fullest extent permitted by law, Stock Trade 360, its directors, employees, or partners shall not be liable for any loss, damage, or expense incurred due to any unauthorized access to, alteration of, or destruction of your data, arising from:

  • Any act beyond our reasonable control, including but not limited to hacking, cyber-attacks, virus dissemination, force majeure events, or any failure of third-party service providers.

  • Your own negligence in securing your account credentials.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or the law. The updated policy will be posted on this page with a revised effective date. Your continued use of our website after such changes constitutes your acceptance of the revised policy.

11. Governing Law & Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising hereunder shall be subject to the exclusive jurisdiction of the courts in West Bengal, India.

12. Contact Us & Grievance Officer

For any questions, concerns, or to exercise your rights regarding this Privacy Policy, please contact our Grievance Officer:

Name: Sayantan Mondal
For: Stock Trade 360
Email: sayantanshare360@gmail.com
Phone: +91 9475939958

We will address your grievances within 30 (thirty) days from the date of receipt.

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